A Cloudflare outage in the India region that began earlier on Wednesday has caused several services, including Discord, online insurer Acko, GitLab and SaaS platform OSlash, to face performance issues in the country. .
Users also reported problems accessing Shopify, Udemy, Canva and Zerodha, according to DownDetector, a crowdsourced web monitoring tool that tracks outage reports. The CDN provider fixed the issue about two hours after it started.
A company spokesperson said the company was experiencing the outage in “parts of its network in India, Indonesia and Eastern Europe”, and noted that the outage had not been caused by any attack.
“The root cause of the issue was an increase in resource consumption due to a software release. Cloudflare was working on a fix within minutes, and the network is working normally now,” he said.
“Given the scale of Cloudflare and the percentage of the internet that depends on our network, it’s understandable that whenever something breaks online, people speculate that it may have been a problem with our systems. When we have issues, it’s a core value at Cloudflare that we’re open and transparent about what happened, why it happened, and what we’re doing to make sure it doesn’t happen again. We’ll be sure to update you as we share more.
The title and story were updated after the company resolved the outage.