NEW YORK–(COMMERCIAL THREAD) – NS1, the leader in application traffic intelligence and automation, today announced it has closed the second quarter of 2021 with more than 800 business customers and has seen continued revenue growth, citing growing demand solutions that eliminate the boundaries between applications, users, infrastructure, and data at the distributed edge.
NS1 added 43 new enterprise customers in the second quarter alone, including Autodesk, Radware, Vertex Pharmaceuticals, Gopuff and Fanmio. The company continues to gain traction with information technology and service companies, banking and finance, media and entertainment.
In addition to the steady growth of the business, NS1 maintained a 95% customer retention rate and achieved 56% growth in bookings from its existing customer base. The company closed the second quarter of 2021 with a Net Promoter Score of 78, which ranks first among software-as-a-service companies. Part of this is because customers remain resilient despite fluctuations in internet and provider performance, such as the recent Fastly outage.
Product innovation and leadership
In June, the company unveiled NS1 Connect ™, the industry’s first and only unified application traffic automation and intelligence platform for modern application networking and networking teams. The cloud-based platform gives NS1 customers unprecedented visibility, control and automation so they can create and deliver application experiences at the distributed edge.
NS1 solutions can now be hosted on Cisco Catalyst 9300 and 9400 switches to provide faster, more scalable network services at lower cost by leveraging existing network hardware. The flexible and lightweight deployments of NS1 result in massive application performance optimization for desktops and distributed users.
The company also announced NS1 Labs, a new group driving innovation in fundamental technologies supporting the global Internet and addressing future challenges of connecting applications and audiences to the distributed edge. In addition to making improvements to existing open source projects, such as pktvisor and Flamethrower, the team is rethinking edge network observability with Orb, a dynamic edge observability platform that will help operators, developers and end users to understand their networks, distributed applications and real-time traffic flows.
Jeremy Stretch, creator and principal maintainer of NetBox, a popular open source infrastructure resource modeling tool, has joined NS1 Labs as a Distinguished Engineer. Stretch works with the NetBox community to accelerate development and explore new avenues of value creation for NetBox and NS1 users.
Company recognition and leadership
NS1’s commitment to technology and business excellence has been recognized in the industry. TechCrunch presented the company’s origin story, product roadmap, competitive landscape, and customer development.
INS1GHTS2021: Build the Better Future brought together leaders from DevOps, NetOps, SecOps and Application Delivery to discuss how applications are changing the way people work and live and to share strategies for delivering more applications. faster and more reliable. Keynote speakers included Kimberly Bryant, Founder and CEO of Black Girls CODE, and Steven Levy, Author and Editor-in-Chief at WIRED. The two-part conference included both leadership and technical sessions, as well as fireside discussions with industry experts and NS1 clients, such as Wayfair, USAA, Fox and Disney. Replays of these and other sessions are available here: https://resources.ns1.com/ins1ghts-2021-replay.
The internet and the apps that power our world depend on NS1. Billions of people connect at work, school, leisure and healthcare, and stay informed thanks to the company’s innovative technology. As an ally of innovators, NS1 helps our clients energize their ideas in the pursuit of building a better future by connecting applications and audiences to the distributed edge. NS1’s traffic intelligence and application automation portfolio makes applications faster, more reliable and more secure anywhere. With technologies for cloud-native network services, edge-to-cloud networking, and application traffic optimization, NS1 helps break down barriers between applications, users, infrastructure, and data. NS1 has more than 800 clients around the world, including Dropbox, Fox, Salesforce, LinkedIn and eBay, and is backed by investments from Energy Impact Partners, Dell Technologies Capital, Cisco Investments and GGV Capital.