A combination of network management solutions and connectivity services enhances the pharmacy experience for customers and employees
Oakland, CA –News Direct– Comcast California
Comcast Business today announced that it is providing Oakland Pharmacy Inc. – a community pharmacy and clinical pharmacy business in the Oakland, CA area – with SD-WAN on ActiveCoreSM SDN platform, Dedicated Ethernet (EDI) Internet connections for its sites as well as Business VoiceEdge® services and a 4G LTE backup connection. The combination of solutions helps the local healthcare company improve operating procedures for its employees, from the pharmacy counter to the IT desk, helping to deliver superior services to its customers.
For more than 35 years, Oakland Pharmacy Inc. has served the residents of Alameda County, working diligently to improve health care opportunities within its communities, especially for underserved populations – like the community of Asian Pacific Islanders, children incarcerated in the juvenile justice system, people experiencing homelessness and mental health patients – who need special medical assistance. Staff at the company’s seven sites are often bilingual, speaking Spanish, Cantonese, Vietnamese or Mandarin to better connect with the different cultural backgrounds the sites serve.
As medical records continue to migrate to the cloud, it has become increasingly important for the pharmaceutical industry to have fast, reliable, and secure network connections that can quickly extract and send patient information.
“I am very pleased with the quality of service we have received,” said Timothy Tam, IT Specialist for Oakland Pharmacy Inc. “Now our employees can adjudicate claims faster, send e-faxes and process prescriptions without worrying about network slowness.”
In addition to fast and reliable EDI connections, SD-WAN on ActiveCoreSM The SDN platform helps configure the corporate network, as well as proactively monitor and troubleshoot connectivity issues across Oakland Pharmacy Inc.’s various locations. Meanwhile, the company’s 4G LTE backup connection helps establish network redundancy while its Business VoiceEdge® solution offers excellent call quality as well as a web portal to help manage calls and messages. vocals.
“Our local pharmacies are truly the bastions of our communities. They keep us healthy, whether it’s providing vaccines, medications, or other consultations on healthcare best practices,” said Kristeen Cominiello, vice president of Comcast Business in California. . “Comcast Business recognizes that connectivity is key to ensuring these services continue to reach community members in need, and is proud to support Oakland Pharmacy Inc.”
About Comcast Business
Comcast Business offers a suite of connectivity, communications, networking, cybersecurity, wireless and managed solutions to help organizations of all sizes prepare for the future. Powered by the nation’s largest Gig broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest cable provider for small and medium businesses and one of the leading providers of services in the business market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing Ethernet service providers.
For more information, call 866-429-3085. Follow us on Twitter @ComcastBusiness and other social networks at http://business.comcast.com/social.
About Comcast Corporation
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people in the moments that matter. We are primarily focused on connectivity, aggregation and streaming with 57 million customer relationships in the US and Europe. We provide broadband, wireless and video through our Xfinity, Comcast Business and Sky brands; create, distribute and broadcast premier entertainment, sports and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News and Sky Sports; and deliver memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information.
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